Remote Customer service Jobs • Customer Service

The Care Guide Support Specialist provides expert technical and customer support to both medical and non-medical customers by troubleshooting, resolving technical issues, and ensuring customers fully benefit from the company’s products and services. The Specialist will also coordinate with care center staff to provide exceptional experiences for patients and members. Training is fully paid.

As a Call Center Agent, you will be responsible for answering incoming calls and addressing the needs and concerns of our clients and their families. This may include scheduling appointments, providing information about services, assisting with billing inquiries, and resolving customer complaints. The position offers flexibility to work remotely or in the office, with comprehensive training provided. The company values diversity.