Provide heavy phone communication with customers, using various software tools to navigate accounts and process online sales and returns.
Troubleshoot guest issues with orders and product inquiries, ensuring efficient escalation and resolution.
Coordinate credit approvals and fulfillment of all online orders while offering product recommendations and substitutions.
Tommy Bahama creates a tropically inspired lifestyle focused on exceptional guest service, upscale products, and delicious food and drinks. The company has a diverse team including apparel designers, eCommerce and technology experts, and retail professionals, fostering a culture of relaxation and growth.
Enjoy the freedom to work from home with a flexible schedule, allowing you to balance your personal and professional life.
Access mentorship and growth opportunities from experienced leaders dedicated to your success.
Thrive in a supportive environment that values work-life harmony and provides the flexibility you need.
Global Elite Empire Consultants is a third-party recruiter connecting talent with client service leadership roles. They offer a supportive, nurturing community emphasizing work-life balance and mentorship.
Assist clients with researching and booking vacation packages, hotels, and cruises.
Respond to customer inquiries regarding travel options, availability, and reservation details.
Support the booking and confirmation process while maintaining accurate client records.
Aisles & Abroad is a travel company focused on vacation planning and booking services. They offer a supportive remote culture with ongoing training and mentorship for their team members.
Manage customer orders, refunds, and exchanges accurately and efficiently.
Resolve customer inquiries and issues with empathy and speed.
Track trends and collaborate with teams to improve overall customer experience.
A bold D2C consumer brand reimagining laundry with eco-friendly packaging and a mission to make laundry fun. They are a rapidly growing team with a vibrant culture focused on creativity, sustainability, and customer delight.
Answer inbound calls and provide accurate, clear, and timely responses to traveler and travel advisor inquiries.
Create cases in Salesforce to address customer needs such as documentation or policy changes.
Participate in weekly coaching sessions and meetings on camera in MS Teams.
Travel Insured International, a Crum & Forster company, is a leading travel insurance provider with more than 30 years in business. We offer travel protection plans to help individuals travel confidently, and we are committed to providing dependable coverage, great value, and customer satisfaction.
Provide expert support during onboarding and ensure timely order management for Industrial and DTI customers.
Collaborate with sales team to facilitate smooth onboarding and conduct quarterly/annual account review calls.
Serve as Tier 2 resource for problem resolution and document interactions in Salesforce.
Red Wing Shoe Company is a global footwear company based in Red Wing, Minnesota. With 2300 employees worldwide, it maintains a close-knit family culture and values employee engagement.
Assist clients with hotel research and reservations.
Provide details on pricing, amenities, and availability via phone, email, or online platforms.
Maintain accurate booking records and participate in virtual training sessions.
We are a travel services company focused on helping clients book hotel accommodations. We offer a remote work environment and provide full training and ongoing mentorship to our team members.
Support clients with travel booking inquiries and provide excellent virtual customer service.
Learn how to research and secure hotel stays using simple systems and processes.
Attend online trainings and team calls to grow within the travel industry.
They provide travel booking and customer care services to clients. The company offers a fully remote work environment with flexible hours and full training for entry-level roles.
Serve as the primary point of contact for patients, providing guidance and support for non-billing-related inquiries.
Manage inbound calls and live chats to deliver timely and effective assistance.
Maintain accurate records of patient interactions using Salesforce CRM and contribute to process improvement.
Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. Their team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Provide thoughtful, responsive support to pet owners via phone, chat, and email.
Manage high call volumes, de-escalate difficult situations with empathy, and maintain calm while exemplifying company values.
Document interactions accurately in CRM and meet productivity and quality targets.
Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners budget and care for their pets. The company offers a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.